Help Center

PLAB 2 is the GMC's clinical exam for International Medical Graduates (IMGs). 16 stations x 8 minutes each, scored against the IPS / DG / CM rubric. UKMLA-CPSA is the new clinical assessment that will replace it.

Our trainer is a 15-station AI voice simulator: you speak to a virtual patient, an AI examiner returns structured feedback within seconds. It is independent practice, not the actual exam.

Pick a station, allow microphone access, and start the 8-minute timer. Speak to the AI patient; the system transcribes you with Whisper, replies with text-to-speech, and an examiner LLM scores the rubric.

• Audio is auto-deleted after 30 days unless you delete it sooner.
• Transcripts are kept on your account for as long as you need them.

We score on three axes that mirror the GMC PLAB 2 grid - Interpersonal Skills (IPS), Data Gathering (DG), Clinical Management (CM) - with a 1-5 score and a written rationale for each.

It is not the GMC's scoring. The grid is public, our weights are calibrated against published exemplar scripts, but only a real GMC examiner can produce a real result. Use this to drill technique, not to predict pass/fail.

You agreed at signup that this product is independent of the GMC. Practically:

• We are not authorised by the GMC and we do not have access to the real PLAB 2 question bank.
• Our feedback is a study aid. A high score here is not a passing grade and a low score is not a fail.
• For your safety we always pair feedback with a "see a human mentor" reminder, especially before high-stakes attempts.

Read the full text on educational-disclaimer.html.

Set the date during the onboarding wizard, or any time later from Account → Exam date. We use it for two things only:

• 1-week and 3-day reminder emails (always-on; not part of the unsubscribe link because candidates need them).
• A countdown badge on the dashboard.

Postponed your exam? Update the date and the next reminder window will recalculate; old reminder stamps don't fire twice.

Free: 5 stations / month. Plus: GBP 19/mo unlimited stations + report PDF export. Annual: GBP 190 (two months free). Stripe-hosted billing; cancel any time.

Referral bonuses: a converted invitee earns the inviter one free month, and the invitee 5 bonus stations.

Cancel at any time from Account → Billing. Cancellation stops the next renewal - you keep paid access until the period ends.

UK Consumer Contracts Regulations: digital service refunds are at our discretion within 14 days of first paid charge, only if you have not used a paid feature. Email hi@plab2osce.ai with your order id.

Yes. The full OpenAPI 3.1 spec is published at /api/openapi.json and a Swagger UI at /api/docs. Authentication is JWT Bearer or session cookie. Rate-limited per user; contact us for higher limits.

Designed for partner LMS integrations - e.g. medical schools embedding our station player. We do not currently offer white-label.

You are the data subject; we are the controller. We process the minimum we need: account email + name, exam date, transcripts, and audio recordings.

• Audio is auto-deleted after 30 days.
• You can export every record we hold via Account → Export.
• You can delete the account in one click at Account → Delete.

Full details on the privacy policy and trust center.

Yes. We pay the UK ICO data protection fee under tier 1 (small organisation). Registration number is published on the trust center.

OpenAI / Anthropic for the AI patient + examiner LLM, Cloudflare R2 for audio storage, Resend for email, Stripe for billing. Full table with country and DPA links is on the trust center.

Click the unsubscribe link in any product email - we honour the click immediately for the categories you control: weekly digest, inactivity nudges, product updates.

Exam reminders are intentionally not in the unsubscribe link. Candidates have told us they cannot afford to silently lose the "your exam is in 3 days" mail, so we treat it as transactional. You can still disable it explicitly via Account → Email preferences.

Email hi@plab2osce.ai with the request id from the bottom of any error screen - we log every request id so we can pull the exact context.

Common fixes: enable microphone for the page (browser address bar), use Chrome / Safari (Edge works, Firefox occasionally drops audio), and disable any background noise suppressor.